SuccessStart Help
When you are accepted to be a new/returning student at Union, you receive a SuccessStart email that provides your username, temporary password, and other information.
If you can't find the SuccessStart email, here's who to contact for help. Your specific contact person is determined by your level/program, degree, and/or location in the table below.
| What type of student are you? | What degree will you pursue? |
What campus will you attend? |
Your contact for help |
| Traditional undergraduate (e.g., under 24 years old, not pursuing a graduate degree) |
BA, BSBA, BS, etc. | Jackson | Your enrollment counselor |
| Adult & Professional Studies (e.g., 24 years or older, not pursuing a graduate or Nursing degree) |
BSOL, APS, etc. | Luanne Powell | |
| MCUTS (Memphis College of Urban and Theological Studies) |
Associate, Bachelor's Certificate | Andre Manning | |
| Graduate Biology | MSBio, MSConBio | Susan Bolyard | |
| Graduate Business | MBA | Susan Bolyard | |
| MAcc | Naomi Van Nes | ||
| Graduate Education | MEd | Online | Christy Wyatt |
| MAEd | Jackson | Christy Wyatt | |
| MAEd | Germantown | Quinette Tukes | |
| MUEd, EdS, EdD | Marcia Joyner | ||
| Adult/Graduate Nursing | CRNA, BSN-DNP Nurse Anesthesia |
Retha Coetzee | |
| Accelerated BSN, RN-BSN | Melissa Higgins | ||
| Any other | Tabitha Atkisson | ||
| Graduate Pharmacy | PharmD | Michael Renfrow | |
| Graduate Social Work | MSW | Jackson, Online | Stephanie Townsend |
| Germantown | Stephanie Townsend | ||
| Graduate Theology & Missions | MCS | Germantown, Online | Mark Catlin |