Payment Solutions
Payment Plan
Simple Steps to Enroll
NOTE: Payment plans will be accessible once student is registered and charges are assessed.
- Log in to
- Click on Student Finance tab
- Under Helpful Links choose "Nelnet Payment Plan"
- Create your account
- Click "Setup Payment Plan", choose your term, and click "Begin"
Need More Information, Watch this video
Nelnet Business Solutions/FACTS
To enroll please log into and then click on the Nelnet Payment Plan link under Helpful Links.
Union University Payment Policy states that payment for the entire term is expected at the beginning of each respective term. Payment may be made with cash, check, or credit card. Union accepts MasterCard, American Express, Visa, and Discover credit cards and bank debit cards. If you choose to pay your student account by debit or credit card, there is a 2.5% processing fee, charged to the cardholder account by the credit card processor, whether the payment is made using the telephone or in person. Alternatively, you may have funds electronically withdrawn from your bank account by calling Union Station at 731-668-1818 and giving them the appropriate information. There will be no additional charges to you for this service. If full payment cannot be made at this time, an option of budgeting monthly payments through FACTS Management Company is provided. FACTS electronically drafts the appropriate bank account for payment on the 5th or 20th of each month. Please apply for FACTS online below or with the FACTS/Student Account office at 731-661-5071.
Nelnet Business Solutions/FACTS FAQ
- Does FACTS charge me interest?
No, FACTS only charges an enrollment fee and any missed payment fees. - Are there any service charges on the unpaid balance?
No, Union will not charge service charges this year as long as there are no missed payments. Service charges will be reinstated if payments are missed. FACTS does not assess any service charges or interest either. - Will the FACTS payment be reflected on the monthly billing statement from Union?
Yes, FACTS transfers collected funds to Union approximately 8-10 days after the draft from your banking source occurs. The payments are then downloaded to the University student account and are reflected on subsequent billing statements. - Can a student register early for subsequent terms while on FACTS?
Yes, conditionally. An account must have had no missed payments and have only one remaining payment for the student to be eligible for early registration. However, the registration is open and once the final payment is made, the student may register. - Can a student have an official transcript before the FACTS payments are completed?
No transcript is released until the account is paid in full. A currently enrolled student may receive an "Advising" copy of their transcript at any time. - May changes be made to the FACTS monthly payments?
Yes, if a student has received more financial aid than first anticipated or is able to make an additional payment on the account, the monthly payment can be reduced. Conversely, if the student has added a class, the monthly payment can be increased. Contact the Business Services office immediately about such changes. Any activity on a student account with Union occurs independently of the signed payment agreement with FACTS. The account may be paid in full any time while on the FACTS payment plan. In such case, contact the Business Services office and authorize that the agreement with FACTS by terminated. - Are there any other monthly payment options — may I send a monthly check directly to Union?
No, the FACTS plan is the only monthly payment plan Union accepts. The only alternative is to authorize FACTS to apply the payment amount to a credit card on a monthly basis.
1098-T Tax Information
Other Resources
Payment Options
To pay by mail with check
Please make check payable to Union University and mail to:
- Union University
- Union Station
- 1050 Union University Drive
- Jackson, TN 38305
On your check, please be certain to include your student ID number (found at the top-right on your statement of account) in the "memo" or "note" section.
To pay by phone with credit card/e-check
Please call Union Station at 731-668-1818.
- For your convenience, we currently accept MasterCard, Visa, American Express, and Discover. Also, please note that if you are paying with a credit/debit card the card carrier you are using will charge a 2.5% processing fee.
- You may also pay by electronic check. There is no fee for processing an e-check payment.
To pay online with credit card/e-check
- Your online services are available within 48 hours after you are accepted for enrollment.
- Sign into with your Union email address and password, then select Financial Info. Learn more about your Union email address or password.
- You can see the amount you owe, review account activity, and make a payment.
International Payments
Union has partnered with Flywire to streamline the international payment process. Flywire allows you to pay securely from any country and any bank, typically in your home currency.
By making your payment with Flywire you can:
- Track your payments from start to finish
- Save on bank fees and exchange rates
- Contact their multilingual customer support team with any questions, day or night
To get started, click below or go to to begin the payment process. If you have questions about making an international payment, visit .
Payment Policy
Union University Payment Policy states that payment for the entire term is expected at the beginning of each respective term. Payment may be made with cash, check, or credit/debit card. Union accepts Visa, MasterCard, American Express, and Discover credit cards and bank debit cards. If you choose to pay your student account by credit or debit card, there is a nonrefundable 2.5% processing fee, charged to the cardholder account by the credit card processor (Official Payments), whether the payment is made online using , or by telephone or in person. Alternatively, you may have funds electronically withdrawn from your bank account via or by calling Union Station at 731-668-1818 and giving them the appropriate information. There will be no additional charges to you for this service.